Frequently Asked
Questions

80jili requires all players to complete a Know Your Customer (KYC) verification before they can deposit or withdraw funds. Accepted Philippine government-issued IDs include:

• Philippine Passport
• SSS ID or UMID
• Driver's License (LTO)
• PhilSys National ID
• Voter's ID
• PRC ID

You will also need to submit a clear selfie or complete a liveness check to confirm that the ID belongs to you. All submissions are reviewed by our verification team, typically within 24 hours. KYC is a legal requirement — it protects you and ensures the platform remains safe for all players.

No. Each player is permitted to hold only one active account at 80jili. Creating multiple accounts — whether under the same name, different names, or using different contact details — is a violation of our Terms & Conditions and may result in the permanent suspension of all associated accounts and the forfeiture of any balances or bonuses. If you have forgotten your login credentials, use the password reset function or contact our support team for assistance.

If you've forgotten your password, click the "Forgot Password" link on the login page. Enter the mobile number or email address associated with your account and you'll receive an OTP or reset link. Follow the instructions to set a new password. For security reasons, choose a strong password that you don't use on any other platform. If you're still having trouble accessing your account, contact our 24/7 support team via live chat.

Some account details — such as your registered mobile number or email address — can be updated directly from your account settings after completing an additional verification step. However, changes to your legal name or date of birth require you to contact our support team and submit supporting documentation, as these are tied to your KYC verification. We take account security seriously, so all change requests are reviewed carefully before being processed.

80jili supports a wide range of payment methods popular with Filipino players:

• E-Wallets: GCash, PayMaya
• Online Banking: BPI, BDO, Metrobank
• Instant Transfer: InstaPay

All transactions are processed in Philippine Peso (₱). We are continuously working to add more payment options to make banking as convenient as possible for players across the Philippines — from Metro Manila to Mindanao.

The minimum deposit at 80jili is ₱100 for most payment methods, making it accessible for players at all budget levels. Some payment channels may have slightly different minimums depending on the provider's own transaction limits. There is no maximum deposit limit for verified accounts, though very large deposits may require additional verification for security purposes.

Deposits via GCash and PayMaya are typically credited to your 80jili account within minutes of the transaction being confirmed. Bank transfers via BPI, BDO, or Metrobank may take slightly longer depending on the bank's processing times — usually within 30 minutes to 2 hours during business hours. If your deposit has not been credited after 2 hours, please contact our support team with your transaction reference number and we will investigate promptly.

Withdrawal processing times at 80jili are as follows:

• GCash / PayMaya: Typically within a few hours after approval
• BPI / BDO / Metrobank: 1–3 business days
• InstaPay: Usually within the same business day

All withdrawals must be sent to a payment method registered in your own name — third-party withdrawals are not permitted. Withdrawals are subject to a review process to ensure compliance with our anti-money laundering policies. The minimum withdrawal amount is ₱200.

80jili does not charge any fees on deposits or withdrawals from our side. However, your bank or e-wallet provider may apply their own transaction fees depending on the type of transfer. We recommend checking with your payment provider for their applicable charges. To avoid any surprises, always confirm the final amount before completing a transaction.

80jili offers a generous welcome bonus package for new players who complete registration and make their first deposit. The exact bonus amount and structure may vary depending on current promotions — check the Promotions section of the platform after logging in for the most up-to-date offer. Welcome bonuses are subject to wagering requirements, which must be met before any bonus-derived winnings can be withdrawn.

A wagering requirement (also called a playthrough requirement) is the number of times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Different games may contribute differently toward wagering requirements — slots typically contribute 100%, while table games may contribute less. Always read the full terms of each promotion carefully.

Yes — 80jili regularly runs promotions for existing players, including:

• Reload Bonuses: Extra funds on subsequent deposits
• Cashback Offers: A percentage of your net losses returned to your account
• Referral Bonuses: Earn rewards when you invite friends to join 80jili
• Seasonal Promotions: Special events tied to Philippine holidays, PBA season, NBA playoffs, and more
• VIP / Loyalty Rewards: Exclusive perks for high-frequency players

Log in to your 80jili account and visit the Promotions section to see all currently active offers.

80jili offers a diverse library of games to suit every type of player:

• Slots: Hundreds of video slots from top providers, including jackpot titles
• Live Casino: Real-time games with live dealers — baccarat, roulette, blackjack, and more
• Bingo: Classic and modern bingo variants popular with Filipino players
• Dice: Fast-paced provably fair dice games
• Limbo: Multiplier-based crash-style games
• Table Games: Poker, sic bo, dragon tiger, and other Asian favorites

New games are added regularly, so there's always something fresh to explore.

Yes. All games at 80jili use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and unpredictable. Our RNG systems are regularly tested and audited by independent third-party testing laboratories. For provably fair games like Dice and Limbo, players can independently verify the fairness of each result using the game's built-in verification tool. 80jili is committed to providing a transparent and trustworthy gaming environment for all Filipino players.

Absolutely. The 80jili platform is fully optimized for mobile play. You can access all games directly through your mobile browser — no app download required. The site is responsive and works smoothly on both Android and iOS devices. Whether you're commuting on the MRT in Manila or relaxing at home in Cebu, you can enjoy the full 80jili experience from your smartphone or tablet.

RTP (Return to Player) is a percentage that indicates how much of the total wagered amount a game is expected to pay back to players over time. For example, a slot with a 96% RTP will theoretically return ₱96 for every ₱100 wagered over a very large number of spins. RTP is calculated over millions of game rounds and does not guarantee individual session results. Each game at 80jili displays its RTP in the game information panel — we encourage players to check this before playing. Higher RTP games generally offer better long-term value.

Yes. 80jili uses 256-bit SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers. This is the same level of encryption used by major banks and financial institutions. Your personal information is stored securely and is never sold or shared with unauthorized third parties. For full details on how we handle your data, please review our Privacy Policy.

Here are some best practices to keep your 80jili account safe:

• Use a strong, unique password that you don't use on any other website or app
• Enable two-factor authentication (2FA) if available in your account settings
• Never share your login credentials with anyone — 80jili staff will never ask for your password
• Always log out of your account when using a shared or public device
• Be cautious of phishing attempts — only access 80jili through the official website
• Report any suspicious activity on your account to our support team immediately

If you suspect that someone has accessed your 80jili account without your permission, take the following steps immediately:

• Change your password right away using the account settings or the "Forgot Password" function
• Contact our 24/7 support team via live chat to report the incident and request a temporary account lock if needed
• Review your recent transaction history for any unauthorized deposits or withdrawals
• Check whether your email or mobile number has been changed without your knowledge

Our security team will investigate the matter promptly and take appropriate action to protect your account and funds.

The minimum age to register and play at 80jili is 21 years old. This is a strict legal requirement under Philippine gaming regulations. All players must complete identity verification (KYC) to confirm their age before they can deposit or play. Any account found to belong to a player under 21 will be immediately suspended, all funds returned, and the matter reported to the relevant authorities. There are absolutely no exceptions to this policy.

80jili provides a comprehensive suite of responsible gaming tools available directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit
• Loss Limits: Cap the amount you can lose within a given period
• Session Time Limits: Automatically log out after a set duration of play
• Reality Checks: Periodic pop-up reminders showing your session duration and wagering activity
• Cooling-Off Period: Temporarily suspend your account for 24 hours up to 30 days
• Self-Exclusion: Fully lock your account for 6 months, 1 year, 3 years, or permanently

For more information, visit our Responsible Gaming page.

To activate self-exclusion on your 80jili account, go to Account Settings > Responsible Gaming > Self-Exclusion. Choose your preferred exclusion period — options range from 6 months to permanent exclusion. Once activated, self-exclusion cannot be reversed until the chosen period has fully elapsed. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from 80jili. If you are struggling with problem gambling, we strongly encourage you to reach out to a professional support service.

Problem gambling can affect anyone, regardless of age, income, or background. Common warning signs include:

• Spending more money or time gambling than you intended
• Chasing losses — continuing to play to try to win back money you've lost
• Neglecting work, school, family, or personal responsibilities because of gambling
• Borrowing money or selling possessions to fund gambling
• Feeling anxious, irritable, or restless when not gambling
• Lying to family or friends about your gambling habits
• Using gambling as a way to escape stress, depression, or personal problems

If you recognize any of these signs in yourself or someone you know, please use our self-exclusion tools or contact our support team. Gaming at 80jili is meant to be fun — please keep it that way.